Newgen OmniFlow Intelligent Business Process Suite (OmniFlow iBPS) is a platform for business stakeholders to drive enterprise-wide digital transformation. OmniFlow iBPS allows you to manage complete range of business processes, leveraging its advanced tools for content integration, process orchestration, predictive and on demand analytics, enterprise mobility and social collaboration.
The Social, Mobile, Analytics, and Cloud (SMAC) capabilities of OmniFlow iBPS allows enterprises to re-engineer their business processes, and drive agility in their businesses. The case management framework built on OmniFlow iBPS empowers knowledge workers to efficiently manage dynamic and unanticipated tasks.
Accelerated revenue growth
Design digitized and agile processes to enhance transaction volumes, reduce operational costs and improve profitability
Enhanced customer experience
Get 360 degree view of all the customer information to deliver best-in-class experience
Improved business agility
Drive transformation change in your organization and adapt to the changing business environment
What is Business Process Management (BPM)?
Business Process Management (BPM) is fundamentally a management approach towards business process improvement thorough increased access to information, enhanced collaboration and robust process monitoring.
Businesses today, are witnessing a radical shift in market dynamics. The combined forces of increased customer expectations and rising regulatory reforms have put them under tremendous performance pressure.
Leaders, however, are quick to gauge the opportunity amidst this chaos – An opportunity to grow and gain distinct competitive advantage by attaining a perfect balance between business objectives and IT innovations. And they are doing so through sophisticated Business Process Management (BPM) tools. Modern day BPM solutions are leveraging advanced technology and existing organizational assets to create smarter processes that render increased operational efficiency, enhanced process visibility, excellent customer services and superior business agility. Essentially, business process management can be described as a IT driven process optimization process.